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Forum Discussion

nsapcor's avatar
nsapcor
Tutor
May 13, 2020

Orbi connect to Present router

My current router is an Arris furnished by Spectrum. Tech support at Spectrum states they do not support any other routers and will be unable to assist in the future if I replace this with the new Or...
nsapcor's avatar
nsapcor
Tutor
May 13, 2020

Present equipment is Motorola modem Arris, model TM1602, router by Askey, model RAC2V1K

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 13, 2020

I believe the ASKEY router can be removed then connect directly to the Arris TM Modem since thats a cable modem. However possible your ISP has special configurations which required the ASKEY Router to be in place. 

 

You can give option#2 a try first if you have access to the host routers DMZ. IF not, try option#3 for the Orbi AX system. 

  • nsapcor's avatar
    nsapcor
    Tutor
    May 13, 2020

    Thanks for your suggestions,most of which are above my paygrade. Fortunately my grandson is a computer science graduate and may be able to  implement the various options without blowing up my house.

     

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 13, 2020

      There ya go. LOL. Ya, have him help you out with this. 

       

      Good Luck.