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Forum Discussion
Solved
Orbi Connection Issues
Model: RBRE960 I recently replaced an xFi router/modem from xfinity with a nighthawk modem (modem only) and an Orbi router and two satellites. About half my devices are connected okay (i have ~50 d...
- I disabled the 20/40 mhz coexistence option and that appears to have solved the issue. Three days of troubleshooting lol! Thank you both for your very helpful suggestions!
Are all the orbi’s on the latest firmware?
I had to log into each device to upgrade the firmware
Start with the satellite’s first and when they are done do the main router last
Then factory reset all
Set up from scratch
Set SSID last , and put the 2.4 on a Chanel (android and computers have programs to tell you what channels are being used not iOS devices.
Set dhcp to .100-.200
When all config is done then put in your SSID and WiFi password, then power cycle modem, satellite’s , router, then after 6 minutes all your devices and try to connect
All I can say is I had the Orbi 50 before the 960 and both have never ever given me problems
You may have to default any device that is still being stubborn.
Good luck , I certainly understand your pain, I had many ASUS routers before these orbi’s and always had problems with them for years, then I gave up on them, got the Orbi and never had those problems again.
I had to log into each device to upgrade the firmware
Start with the satellite’s first and when they are done do the main router last
Then factory reset all
Set up from scratch
Set SSID last , and put the 2.4 on a Chanel (android and computers have programs to tell you what channels are being used not iOS devices.
Set dhcp to .100-.200
When all config is done then put in your SSID and WiFi password, then power cycle modem, satellite’s , router, then after 6 minutes all your devices and try to connect
All I can say is I had the Orbi 50 before the 960 and both have never ever given me problems
You may have to default any device that is still being stubborn.
Good luck , I certainly understand your pain, I had many ASUS routers before these orbi’s and always had problems with them for years, then I gave up on them, got the Orbi and never had those problems again.
I disabled the 20/40 mhz coexistence option and that appears to have solved the issue. Three days of troubleshooting lol! Thank you both for your very helpful suggestions!
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Meowow wrote:
I disabled the 20/40 mhz coexistence option and that appears to have solved the issue. Three days of troubleshooting lol! Thank you both for your very helpful suggestions!
