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Forum Discussion
FURRYe38
Mar 09, 2020Guru - Experienced User
Orbi Firmware v3.2.10.11 seen on your RBRs FW update check page?
Just curious if anyone out here in the public forum are seeing this version pop up as available on there RBRs web page? IF so, please post what version of FW you currently have loaded. Up to y...
- Mar 20, 2020
Problems seen on v10.11 since 3/9 have been addresses and fixed by NG. They reported that it was something having to do with there cloud systems. v10.11 FW was put back up on there auto update servers for users to download as of 3/19. These problems have been resolved.
If users are noticing any futher problems please make a new post about it or contact NG support.
Enjoy.
warpdag
Mar 14, 2020Apprentice
I too use wired backhaul, the new firmware seems to make the wired backhaul connection unstable (blue light on all the time, briefly flips to magenta once in a while). That's after the router updated to v3.2.10.11. Do you see the same thing? It doesn't look like many of us use wired/ethernet backhaul around here.
DoctorA
Mar 14, 2020Luminary
Yes, I see the same thing. The wired/ethernet backhaul was very stable between AX 6000 router and satellite before Firmware v3.2.10.11. Also RBS 50 satellites must be connected only wired and was very stable. Now RBS 50 connected to RBS 850 becomes magenta and needs restart of the RBS 850.
My second RBS 50, which is connected to the main 850 router, is more stable.
- FURRYe38Mar 14, 2020Guru - Experienced User
My two RBS are good wired or wireless with v10.11. I did do a factory reset and setup from scratch with mine after it was loaded.
- ehl1Mar 15, 2020Guide
I do think something happened with the original auto update to 3.2.10.11 that has been *permanently* changed and has broken the connectivity issues for some of us - i am seeing it on both AT&T and Verizon iPhones with wifi calling, and also on a gaming machine in multiplayer that is getting disconnected and reconnected frequently making games unplayable. For reference i was already on 3.2.9.2 before all of this started last week and it was working perfectly.
Since that time, I have tried everything - changing the CTS/RTS to 2347; downgrading all the way to 3.1.5.23 (but as others have noted, no matter what you do it will auto upgrade to whatever the Netgear servers have as the latest broadcast version - now it's 3.2.9.2, before it was all the way back to 3.2.10.11), for each of these resetting after every upgrade and setting up completely as a new system...and doesn't matter whether upgrading RBS before RBR or vice verse.
So now I am back on 3.2.9.2, and experiencing disconnects like I never did before when I was already on this version a week ago...so something has changed, and seems to be permanently...
Do we have effectively "ruined" systems permanently? This is disastrous if true...how could Netgear let this happen?
- computimMar 15, 2020LuminaryThe most frustrating is NG isnt saying anything about the issue. Other then weve escalated to an engineer 3days ago with no real direction or understanding if what the issue is that is causing the disconnects. Obviously they should know what they changed in the firmware right? Youd think so but 4 days later from initial contact and no resolution. Great job NG while the majority of user are being asked to work from home and you leave those in need with a disastrous situation. Not everyone has multiple devices or want to run out after dropping 700$ on another device. NG support get your head out of the sand and get engaged.