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Forum Discussion
FURRYe38
Mar 09, 2020Guru - Experienced User
Orbi Firmware v3.2.10.11 seen on your RBRs FW update check page?
Just curious if anyone out here in the public forum are seeing this version pop up as available on there RBRs web page? IF so, please post what version of FW you currently have loaded. Up to y...
- Mar 20, 2020
Problems seen on v10.11 since 3/9 have been addresses and fixed by NG. They reported that it was something having to do with there cloud systems. v10.11 FW was put back up on there auto update servers for users to download as of 3/19. These problems have been resolved.
If users are noticing any futher problems please make a new post about it or contact NG support.
Enjoy.
cruisencode
Mar 17, 2020Apprentice
FURRYe38 wrote:I'm not defending them. Trying to help users get there systems back up and running in mean time. There is a working solution. Use it.
Router mfrs don't communicate anything when it comes to FW and there development and release. Good Luck in getting that from any router mfr. Just because I and others are NOT having problems doesn't mean we don't care either.
If your so upset, make contact with NG support or return the system and find something else. Nothing else anyone here in the forums can do. This has to be handled by NG.
In mean time, users will have to wait. We all do hope a fix comes soon.
Good Luck.
All I am saying is that a lack of communication around a botched firmware that is causing major issues for many people at the worst possible time is simply unacceptable. Providing simple status updates to us is all we're asking.
Oh, and I have already contacted NG support, contacted the guy on this forum that did nothing and provided no information, and have installed the 3.1 firmware (and even managed to block the auto upgrades). I did all of this despite the lack of communication from NG. It sure would have been nice to have NG actually give us a working solution instead.
In the meantime, enjoy your working router and please understand where the rest of us unlucky ones are coming from.
warpdag
Mar 17, 2020Apprentice
Most of us are working from home *because* of covid-19. They should be working double shift to fix the issues for their customers who are stranded at home. Their development teams have been subcontracted to China and/or India long ago, those countries, especially China, have been dealing with covid-19 for months, that didn't prevent them from releasing a new (and botched) firmware last week.
Sorry for the rant, but victim card denied.