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Forum Discussion
garrymwarren
Jun 30, 2021Aspirant
Orbi Installation problem
I have been trying all day to set this up and i have hit a brick wall I currently own a Nighthawk X6 but wanted to go for the Orbi so that I wouldn't have to use extenders and different passwords M...
FURRYe38
Jun 30, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you power OFF the ISP Modem/ONT for 30 seconds then walk thru the setup wizard?
I recommend using a wired PC and web browser to set up the RBR and RBS. You can set up the RBS later after getting the RBR online.
- garrymwarrenJun 30, 2021Aspirant
Hi, Thanks for your input
Don't know the firmware version
The modem is BT openreach made by ECI (b-Focus V-2 fub)
Yes I powered everything off for longer than 30 seconds and I followed the app religiously
- FURRYe38Jun 30, 2021Guru - Experienced User
Try with a wired Pc and web browser pointed at 192.168.1.1...