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Forum Discussion
garrymwarren
Jun 30, 2021Aspirant
Orbi Installation problem
I have been trying all day to set this up and i have hit a brick wall I currently own a Nighthawk X6 but wanted to go for the Orbi so that I wouldn't have to use extenders and different passwords M...
FURRYe38
Jun 30, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you power OFF the ISP Modem/ONT for 30 seconds then walk thru the setup wizard?
I recommend using a wired PC and web browser to set up the RBR and RBS. You can set up the RBS later after getting the RBR online.
garrymwarren
Jun 30, 2021Aspirant
Hi, Thanks for your input
Don't know the firmware version
The modem is BT openreach made by ECI (b-Focus V-2 fub)
Yes I powered everything off for longer than 30 seconds and I followed the app religiously
- FURRYe38Jun 30, 2021Guru - Experienced User
Try with a wired Pc and web browser pointed at 192.168.1.1...