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Forum Discussion
DylanH__
Sep 27, 2022Aspirant
Orbi Mesh System with BT Phone
I recently purchased the Orbi Wifi 6e system and I seem to have it all working perfectly my only issue I have ran into is because I switch the BT smart hub 2 with my Orbi router I no longer can get m...
CrimpOn
Sep 27, 2022Guru - Experienced User
Did you transition from the previous BT analog phone service to their new digital voice service as this person did?
https://www.youtube.com/watch?v=Na-Ie90EeY4
Other Internet Service Providers, such as my Spectrum service deploy modems with analog phone jacks. Since my phone connection is to the modem, it is entirely independent of whatever router is attached to the modem. Even though your Huawei modem includes a phone jack, it appears that BT has elected to incorporate phone service into their router rather than the modem.
It's a bit confusing, since the actual phone instrument talks to the router using DECT, but appears to sync to the router using the typical WiFi WPS sync button.
You absolutely cannot connect two routers to the single Huawei Ethernet port.
There appear to be few strategies to (a) keep the BT phone service and (b) use the Orbi WiFi. For example:
The BT Hub 2 can be set to disable its own WiFi signal.
The Orbi 960 can be placed into Access Point (AP) mode.
Now there is only one "router" (no Double NAT problems. port forwarding can be set up. etc.)
But, many of those enticing Netgear features will not work when the Orbi is in AP mode (Armor, Parental Controls, separation of primary/guest WiFi networks, etc.)
If you want to keep Orbi router features and avoid Double NAT issues, then abandoning BT phone service in favor of some VoIIP phone solution would appear to be the only option.
You might get some helpful information by querying people who have BT service.
- DylanH__Sep 27, 2022Aspirant
I will have to look into the finer details tomorrow once I contact BT. For the time being would something like this solve it?
VOIP Gateway Dual Ports SIP V2 Protocol Fax Internet Phone Adapter with RJ 45 Cable: Amazon.co.uk: Electronics & Photo
If I keep my Orbi connected to my modem as I have it right now, then run an ethernet cable into that gateway which I would then also connect my BT phone line into it would that also work? Just researching as I go at the moment.- CrimpOnSep 27, 2022Guru - Experienced User
DylanH__ wrote:
I will have to look into the finer details tomorrow once I contact BT. For the time being would something like this solve it?
VOIP Gateway Dual Ports SIP V2 Protocol Fax Internet Phone Adapter with RJ 45 Cable: Amazon.co.uk: Electronics & PhotoMy guess is "yes", but I have no idea if telephone numbers are portable in the UK the way they are in the US. This might require you to get a new phone number, which I doubt is attractive.
DylanH__ wrote:
If I keep my Orbi connected to my modem as I have it right now, then run an ethernet cable into that gateway which I would then also connect my BT phone line into it would that also work? Just researching as I go at the moment.
Believe this will fail because it will detect that the Hub 2 is not connected directly to the BT network. Certain should not hurt to try it.