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Forum Discussion
Orbi quad Rbke963 satellite no power when plugged in.
I have an Orbi Quad-Band WiFi6E Mesh System (RBKE963). ‘One of my satellites no longer has power when it is plugged into the adapter power supply plug (oem). I have tried different outlets, jigglin...
The most obvious step is to swap the power adapter for a power adapter from the other satellite.
If that works correctly, then the power adapter must be faulty.
If the other adapter does not work, then there is probably a problem with the satellite.
Hi,
Thanks for your reply. I have already tried the other satellite power cord, and still nothing. Do you know if they just die like this? Should I just replace it?
thanks"just over a year" really sucks, since the hardware warranty is one year. I would first appeal to Netgear, "Hey guys. This is unreal. Please give me a break here." Otherwise, you are truly screwed.
p.s. My RBR50 is still going strong after almost 8 years,so no, I do not think this is typical for Netgear products.
Yes. a little frustrated about it. I will try to find a more direct approach to communicating with customer support. I have been lead to a dead end 3 times already once they see the warranty expired last month.
Thanks again for your helpful feedback tonight.