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Forum Discussion
vics-orbi
Oct 04, 2021Tutor
Orbi RBK-752 Satellite not connecting when router is in access point mode
Hi, I am trying to use the RBK-752 as an Access Point mesh (router and satellite). In "Route" mode the Satellite sync without any issues and works. However, when I put the router in "AP" mode I can...
- Oct 04, 2021
After spending 1h 45min on the phone with Netgear Tech Support, we finally got it to work.
Here are the steps for anyone that is interested.
1) Start with RBR in Router mode (since my actual router (Ubiquiti) as a different ip address than the RBR default, I was able to connect directly to my router on the Orbi WAN port.
2) Sync the RBS with the router either hardwire or wireless3) Make sure to wait until the RBS blue light turns off
4) If all the above went well, go to the RBR and switch to AP mode.
5) Leave your ethernet cable connected to the Orbi WAN port. The RBR will automatically change the Orbi WAN port to Orbi LAN
5) Let the RBR reboot6) That' it !!!
Here are some gotchas:
1) If you are using the wired backhaul (preferred), you MUST be connected to the RBR switch. You CANNOT use a 3rd party switch (Cisco, Netgear, etc..) between the RBS and RBR in wired mode.
2) If you are using wireless backhaul and live in ~3000 sqf home with lots of walls, make sure the RBS is no more than 40 feet away from RBR. My RBS was constantly turning amber unless I move it closer to the RBR which kind of defeats the purpose.
I was able to run a dedicated ethernet cable from my RBR to RBS and it's working perfectly.
Hope this helps.
FURRYe38
Oct 04, 2021Guru
What happens if you connect the RBS directly to the back of the RBR?
vics-orbi
Oct 04, 2021Tutor
Same thing.
Constant blue light on the RBS and "Out of sync" in the RBR.
I also replace the cables twice to make sure I did not have connection issues.
- FURRYe38Oct 04, 2021Guru
What happens if you turn OFF the RBS, remove the RBS from the RBRs web page. Power ON the RBS and factory reset the RBS and re-sync it using the sync button on the RBS and RBR?
- vics-orbiOct 04, 2021Tutor
After spending 1h 45min on the phone with Netgear Tech Support, we finally got it to work.
Here are the steps for anyone that is interested.
1) Start with RBR in Router mode (since my actual router (Ubiquiti) as a different ip address than the RBR default, I was able to connect directly to my router on the Orbi WAN port.
2) Sync the RBS with the router either hardwire or wireless3) Make sure to wait until the RBS blue light turns off
4) If all the above went well, go to the RBR and switch to AP mode.
5) Leave your ethernet cable connected to the Orbi WAN port. The RBR will automatically change the Orbi WAN port to Orbi LAN
5) Let the RBR reboot6) That' it !!!
Here are some gotchas:
1) If you are using the wired backhaul (preferred), you MUST be connected to the RBR switch. You CANNOT use a 3rd party switch (Cisco, Netgear, etc..) between the RBS and RBR in wired mode.
2) If you are using wireless backhaul and live in ~3000 sqf home with lots of walls, make sure the RBS is no more than 40 feet away from RBR. My RBS was constantly turning amber unless I move it closer to the RBR which kind of defeats the purpose.
I was able to run a dedicated ethernet cable from my RBR to RBS and it's working perfectly.
Hope this helps.- FURRYe38Oct 04, 2021Guru
So did you not have the WAN port connected on the RBR initially?
You should be able to use a LAN switch in between the RBR and RBS in AP mode.
NG GS-105/108v4, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System