NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DNK1's avatar
DNK1
Aspirant
Jan 15, 2021

Orbi RBK 753 speed test not working

I continue to receive a "Connection Failure" message when trying to initiate a speed test.  Is anyone else having this problem and, if so, can it be fixed?  My 90 day warranty is up so I have no tech support, at this time.

1 Reply

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?