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stuaid's avatar
stuaid
Tutor
Jan 11, 2023

ORBI RBK 762 2.4G signal not operating at maximum speed

Hi everyone,   The 2.4G WiFi of my Orbi RBK762 system is operating at 286.8 Mbps. I have already turned off 20/40 MHz Coexistence and I have also tried other channels. Preamble Mode is set at Autom...
stuaid's avatar
stuaid
Tutor
Jan 11, 2023

Hi FURRY,

 

Do you mean this page? It still says 286M.

I do not have a smart device that can only connect to 2.4G but according to some of the devices located slightly further away from the router (not so far as the router sometimes assigns 5G to the device and sometimes 2.4G), I have never seen the link speed go above 200M on 2.4G.

 

I am using Chrome.

 

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 11, 2023

Ok, that helps. 

Please post the screen capture of the RBS web page now. Edit out the SSID name there before posting. 

Is 40Mhz Co-existence only enabled Under Advanced Tab/Advanced Settings/Wireless Settings

Blanca_O KevinLiT 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jan 11, 2023

    It has been so long ago that I honestly cannot remember what I set for the 2.4G channel.  My memory is "auto" ( as in, "I don't have a preference, pick whatever you want."), but it clearly displays "8" on the WiFi setup page and this displays as 8(P)+4(S), which implies that this router is using 40MHz width for 2.4G.

     

    How did your router get to "1" for the 2.4G channel?

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jan 11, 2023

      Basic Tab/Wireless Settings. 

    • stuaid's avatar
      stuaid
      Tutor
      Jan 11, 2023

      I manually selected 1 after looking at the channel occupancy status using a wifi analyzer tool on my laptop. I have tried using Auto but the router kept selecting channels other than 1, 6, and 11. I thought those were the optimal channels to use for 2.4G? Regardless, even if I use Auto, the max speed is still stuck at 286M. Manually selecting other channels also doesn't help.

  • stuaid's avatar
    stuaid
    Tutor
    Jan 11, 2023

    Not exactly sure which web page you are referring to. This is the one I see if I type in the satellite's ip address into my browser.

     

    Coexistence is NOT enabled as I thought this could half the maximum speed?

     

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jan 11, 2023

      Yes this is the page. 

      Thank you. 
      You might go head and open a support ticket on this. Seems to be either a UI Display issue or a FW issue. 
      Spec sheet shows 600Mbps support on 2.4Ghz. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jan 17, 2023

      Any progress on this? 

      stuaid wrote:

      Not exactly sure which web page you are referring to. This is the one I see if I type in the satellite's ip address into my browser.

       

      Coexistence is NOT enabled as I thought this could half the maximum speed?

       

       

       

      • ethanchueh's avatar
        ethanchueh
        Aspirant
        Jan 18, 2023
        Did this issue solved ? I have exact same problem with my RBK762, which 2.4GHz runs only 286mbps. Disable 20/40 co* already, no help.