Orbi RBK 850 series setup issues

Thank you for taking the time to reply.

House size and ISP modem type were in my original posting. Satellite detection was not an issue and they wer all detected and configured correctly by either the iOS or browser set up process. One is 15' from the router and the other is around 35' to 45' away on the next floor. There never seemed to be a problem with finding and connecting to the satellites during the setup process. Backhaul signal strength was excellent for both satellites.

1. Browser access: I used Edge, Chrome, Firefox and Safari all with the same result (I do not use IE or Opera). Used either direct via ethernet port on the router or via wifi. Used either Apple MacOS systems or MS Surface Laptop 3 for connection. Did not make a difference.

2.I had already tried logging in using 192.168.1.1 (the default router IP address on the LAN) and using the orbilogin.com suggested in the instructions.

3. I tried using the iOS app and browser log in to configure the system from scratch. I could always configure and set up the system but could never log in again after that as per my original post. Setup would work fine from factory default or after a reset, but thereafter I could never login again either via the browser or iOS app.

4. Reset as per my original email was achieved by inserting a paper clip into the reset and holding for 30 to 40 seconds (instructions say until LED on the rear turns amber). The router always returned to default configuration for wifi access and configuration.

5. I deleted and reinstalled the iOS app 3 times, with no change in result. I could configure the system from reset or factory default but then could never get access again.

6. SSID and password were set to the old one used on previous system so I could allow all 42 internet devices to connect without having to reconnect each one to a new wifi network with a new SSID.  I did try it with another random name (albeit without connecting any of my existing wifi connected devices), but I still had the same issue with login after configuration, and the internet connection and wifi would dissappear as per my original email.

7. I discovered your link to saving config files which helped a little but ulitmately made no difference to the fundamental issue.

8. Thanks for the link, and I tried a number of ideas that seemed to have no effect on the ultimate outcome.

Bottom line is that I can configure and set it up, but I can never access the router again and the internet connection and wifi would dissappear after 2 to 3 hours of operation.

Again I much appreciate the suggestions and attempt to help me with my dilemma.

Hi, 

I tried replying yesterday but apparently it did no post, so will try and repeat my response.

Many thanks for taking the time to respond and the many suggestions.

Some of the questions you asked were already answered in my post, but in general I tried your approach and references and I still have the problem that I can initially configure the system via either the iOS or browser but thereafter I can not either get back into the router maintenance screen in the browser or log back in via the iOS app. The password is rejected in both cases and in the browser it seems to think I want to reset the password. I can reset the router and start again and repeat the excercise with the same result.

On top of this, even if I manage to set it up, the internet connection fails after 2 to 3 hours and eventually the wifi signal drops out from the router and both satellites. Up to that point the signal is strong and speeds excellent. The only recourse is to reset the system and start again. 

I returned the system to Amazon and bought an Asus XT8 and will see if I have better luck with that.