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Forum Discussion
HansWest
Feb 02, 2022Aspirant
Orbi rbk 852 Sennheiser Ambio soundbar
The Sennheiser Ambeo Soundbar does not want to connect WiFi to the Oribi router rbk852
plemans
Feb 02, 2022Guru - Experienced User
what modem/gateway do you have?
What actually happens?
What error do you get?
What firmware is on the router?
Details are key in helping out.
- HansWestFeb 06, 2022Aspirant
my router is an orbi rbk 852 which i can't choose in the menu of this forum. My Sennheiser Ambio Soundbar will not connect to WiFi orbi rbk 852. If I try my old modem, it works without any problems. When I try WDS the Soundbar keeps searching for the WiFi but does not connect. If I enter the data manually, no connection is established. orbi is on latest firmware V4.6.3.16 Soundbar also latest firmware 1.0.153 both not the cheapest but does not work as it should.
- plemansFeb 06, 2022Guru - Experienced User
1. what modem/gateway is the orbi connected to. I understand which orbi you have.
2. Did you try the wps method of setup using the orbi?
https://kb.netgear.com/31239/Does-Orbi-support-Wi-Fi-Protected-Setup-WPS
3. did you check with Sennheiser?
- HansWestFeb 06, 2022Aspirant
my modem is a ziggo connect box which is now in bridge mode. When I used it as an access point I had no problems. That's why I'm assuming it's not a Soundbar problem. Or it is a problem with orbi in combination with the Soundbar. My internet modem is now separate from it. I should be able to connect even without an internet modem. I use the wps of the orbi router and let the soundbar search without results. I have checked with Sennheiser but problem is not known there.