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Forum Discussion
skaiwoka
May 01, 2021Aspirant
Orbi RBK353 drops wifi every hour
Hello I needed to upgrade my home wifi network with a new wifi mesh. I live in an apartment: the ISP router with wifi is in one side of the house where I have my bedroom with TV and PS4, in the o...
FURRYe38
May 01, 2021Guru
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
skaiwoka
May 05, 2021Aspirant
Hello FURRYe38
Sorry for the delay.
RBR350 router firmware is: V4.3.4.8_1.9.53
RBS350 satellite firmware is: V4.3.4.8
ISP router manufacturer is Technicolor, model MediaAccess DGA4131FWB, ISP name's Fastweb. Fiber to the Home, GPON 1gigabit/s in download, 200mbit/s in upload. It is an italian internet provider.
The home is a midsize flat apartment, 1200 ft^2
Between RBR350 router and RBS350 satellite the distance is 50 feet. Between them there are 3 rooms.
RBR350 and RBS350 are connected by an ethernet cat 5e cable backhaul across the house.
ISP router wifi is off.
I need the ISP router because it is very difficult to ask an ONT with ethernet from my ISP. I will lost the phone via VoIP.
I will try to set a differen manual channel.
I have almost 8 wifi neighbours networks.
I will try what you suggest.
Thanks