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Forum Discussion
Orbi RBK353 Keeps Re-Synching
Two weeks ago I got an Orbi 353 to replace a mesh system provided by my ISP. The router and the two satellites run V4.4.1.29 software. The router and one of the satellites are installed downsta...
Who is your ISP?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Try swapping RBS with each other to see if the problem remains or follows the one RBS.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️
If it continues, turn OFF the RBS, Then remove the disconnected RBS from the RBRs web page entry.
Bring the RBS to the same room as the RBR and resync the RBS wirelessly. Make sure the front LED turns blue then turns OFF. Might leave it here for a bit to check to see if it remains OFF.
Thanks for the response.
The key issue is with the connection stability of one specific satellite. I fail to see how the ISP or the cable to the router could impact that.
What seems to be happening when this resyncing takes place is that the is that the upstairs satellite which is usually connected to the router over 2.4 GHz then tries to switch to 5 GHz and immediately falls back to 2.4.
The place is a medium size apartment so distances are fairly short. Also, the issue is never with the bandwidth I get - I am fine with that. It’s with the continuous re-synching
The key issue is with the connection stability of one specific satellite. I fail to see how the ISP or the cable to the router could impact that.
What seems to be happening when this resyncing takes place is that the is that the upstairs satellite which is usually connected to the router over 2.4 GHz then tries to switch to 5 GHz and immediately falls back to 2.4.
The place is a medium size apartment so distances are fairly short. Also, the issue is never with the bandwidth I get - I am fine with that. It’s with the continuous re-synching
Please give feedback to the questions presented. Please try the suggestions to see if anything changes the one RBS behavior.
The more information and feedback you give the best we can know what maybe happening and better help you out.
Thank you.