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Forum Discussion
Orbi RBK353 keeps rebooting
Hi. I insalled an Orbi RBK353 system at the end on May and after a couple of weeks it started to lose wi-fi with the LEDs going through the process of updating the configuration setting, accordin...
mb2577 wrote:
Both modems are used in modem only mode.
Does this mean that you have been into the browser graphical user interface and configured it in "bridge mode"?
There is more to "bridging" a modem than plugging into the right LAN ports. (I assume that the Orbi is plugged into the Virgin hub.) You have to go in and tweak the settings.
I ask because of one recent conversation here where a user insisted that they were using a modem/router in modem mode, but after much toing and froing it turned out that they had got it wrong. That wasted a lot of time.
Fortunately, it looks like Virgin hubs can work in modem only mode, unlike the horrible BT Homehub.
As this is a new hub, did you reset the Orbi router when you swapped modems? This isn't a simple swap out process. You need the Orbi to forget any past association with the old hub.
Hi.
I don't know what 'bridge' mode is but the Virgin hub is definitely in modem mode. Just rebooting the router to see if it makes any difference. The only thing that I have ever changed on the router are the SSID, wi-fi and admin passwords.
Mick.
mb2577 wrote:
I don't know what 'bridge' mode is but the Virgin hub is definitely in modem mode.
Bridge mode is another term for modem only mode. (Confusingly, there are also other "bridge modes".) Many manuals refer to it as bridge mode. That is also how to do a web search for modem only mode.
Unfortunately, there is a lot of confusion around these things. People sometimes turn off the wifi on a modem/router and think they are in modem only mode. Nope. They have just turned off the wifi.
Some ISPs – think the dreaded BT – also supply modem/routers that you just cannot put into modem only mode.