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matches108's avatar
matches108
Initiate
Oct 30, 2022

Orbi RBK353 (RBR350 and 2 satellites) keep dropping in and out

Hi,    I've read a few threads related to this problem, but can't seem to follow a lot of them so thought I would ask for some help on here to see what others suggest. I recently purchased the Orbi...
KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Oct 31, 2022

Hello matches108,

 

Welcome to the NETGEAR Community!

 

I understand that you are having disconnection issues with your RBR353. This can be due to there being two routers on the same network. Changing your RBR350 to AP mode has been proven to resolve issues with interim network disconnecting issues. Please change your RBR350 from router mode to AP mode.

 

Please follow the steps listed below to change your RBR350 from router mode to AP mode:

 

  • Select ADVANCED 
  • Advanced Setup 
  • Router / AP Mode.
  • Select AP mode 
  • Then select "APPLY"

 

Best,

Kevin

Community Team

matches108's avatar
matches108
Initiate
Nov 03, 2022
Thanks guys, I am trying both and will keep you posted. I have moved the RBR out of the cupboard (per another suggestion I found on a different thread) and have initially set to AP mode to see what happens. I will report back in a couple of weeks...!