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Forum Discussion
Manny_B
May 30, 2021Tutor
Orbi RBK750 issue with ps5 and Sky q
I have a 1gb internet service from virgin media and have put the Virgin media router into modem mode and the Orbi RBK753 into router mode on the ground floor. I have 2 satellites not too far - one on ...
- May 30, 2021
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteTry turning OFF 1 of the RBS.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 or 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Armor, Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347 and Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Can you wire both PS5s to the RBS?
FURRYe38
May 30, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.