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Forum Discussion
andrenb
Nov 07, 2023Aspirant
Orbi RBK752 - region change won´t stick
I gave one of my sets of Orbi RBK752´s bought in Norway (Europe) to family living in Brazil when they where visiting. The region selection is active in the webgui but it doesn´t seem to stick for th...
- Nov 08, 2023
Fortunately, there appears to be little difference in radio restrictions between Europe and Brazil.
(Brazil is on the far right side of the table)
https://en.wikipedia.org/wiki/List_of_WLAN_channels
I, also, wonder what in the world caused Netgear to include a feature that simply doesn't work on some products. Just speculating, but perhaps they have marketing contracts that give certain vendors exclusive rights to distribute products in geographic areas. Maybe it is a way to keep customers from purchasing a product where it is less expensive and then transporting it to a place where the prices are higher? Nobody knows.
FURRYe38
Nov 08, 2023Guru - Experienced User
Probably not. EU region has there own setting so units bought in that region will be set for the EU region.
Something to contact NG support and ask about.
- CrimpOnNov 08, 2023Guru - Experienced User
Page 72 of the User Manual has this note:
It would have been helpful if Netgear included more explanation of the reasons behind this restriction. (sigh) i.e. Why explain how to use a router feature only to say, "Oh, some customers may not be able to use this feature."
Netgear provides only 90 days of 'complimentary support' for a product purchased new from an authorized reseller. No support for second hand products.
I have seen comments claiming that it is possible to hack the Orbi web interface to enable a Region change, but have never attempted it myself. The mechanics are something along the line of opening the web page source code and making items no longer "hidden". FAR above my competence level.
- andrenbNov 08, 2023Aspirant
But why make the Region selection-setting available in the webgui if it isn´t actually meant to do anything?
Under you see the settings on the European Orbi RBK752-set I own, which is the same as the set we are trying to get to work properly in Brazil:
- CrimpOnNov 08, 2023Guru - Experienced User
Fortunately, there appears to be little difference in radio restrictions between Europe and Brazil.
(Brazil is on the far right side of the table)
https://en.wikipedia.org/wiki/List_of_WLAN_channels
I, also, wonder what in the world caused Netgear to include a feature that simply doesn't work on some products. Just speculating, but perhaps they have marketing contracts that give certain vendors exclusive rights to distribute products in geographic areas. Maybe it is a way to keep customers from purchasing a product where it is less expensive and then transporting it to a place where the prices are higher? Nobody knows.