NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

yukaveli's avatar
yukaveli
Aspirant
Jun 02, 2022

Orbi RBK752 causing 4G modem (c4r400) to lose internet connection every minute

I just recently got a Verizon Sim card with a GTEN c4r400 lte 4g modem for home internet. I'm in a rural area and don't have many options. I have a Verizon tower within line of site, and I have a Ver...
plemans's avatar
plemans
Guru - Experienced User
Jun 02, 2022

Why not leave the modem in router mode and put the orbi in access point mode? 

Just make sure to use seperate ssid's and have them on different wifi channels to prevent interference

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jun 02, 2022

    I agree with plemans that the most obvious solution is to set the GTEN 2.4G WiFi to a channel far away from the Orbi 2.4G WiFi.

    The GTEN has no 5G WiFi, so the only possible interference would be on the 2.4G channel.

     

    My first thought was, "Before blaming the Orbi, let's see what the GTEN documentation says about connecting routers to the device."

    However, I was unable to find a user manual or 'support' option on the GTEN web page:

    http://www.gten-sz.com/product/showproduct.php?id=169 

     

     

  • yukaveli's avatar
    yukaveli
    Aspirant
    Jun 06, 2022
    Thank you.

    I appreciate your help. For some reason my Orbi switched back to router mode. I didn't realize it changed. I've switched it back to access point mode, and it's working great.