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Forum Discussion
mmccurdy
Sep 19, 2021Follower
Orbi RBK752
I cannot get into my router (Orbi151)- it doesn't like my password (or username, hard to say which) and when I answer my security questions (correctly), I get this message:"The information you enter...
FURRYe38
Sep 19, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
mmccurdy wrote:
I cannot get into my router (Orbi151)- it doesn't like my password (or username, hard to say which) and when I answer my security questions (correctly), I get this message:"The information you entered does not match what is saved on the router. Please try again."
I am at a complete loss and have no idea where to go from here. Does anyone have any ideas (short of buying a whole new system)?