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Forum Discussion
Manny_B
Jul 26, 2021Tutor
Orbi RBK753 very slow WiFi speeds after software update
I have a 1gb internet service from virgin media and have put the Virgin media router into modem mode and the Orbi RBK753 into router mode on the ground floor. all worked great until I updated to ...
Manny_B
Jul 26, 2021Tutor
I updated the FW from the orbi app and after that I continued to use the system but saw download speed hitting 20mb at best.
I then did a factory reset and the speeds improved dramatically. But still I perform a speed test on the orbi app and get around 500mb whereas before it was hitting 900mb.
any recommendations for tweaking the settings form the admin webpage? Or anything else I should do?
many thanks
FURRYe38
Jul 26, 2021Guru - Experienced User
Thats now a know issue that NG needs to fix on this version of FW.
Just be sure your getting to spec speeds wtih a external installable speed test on a PC or mobile device.
- Manny_BJul 26, 2021TutorRight, so what your saying is that there’s no way around this and that we have to wait on NG for a fix?
- FURRYe38Jul 26, 2021Guru - Experienced User
IT only effects the speed results on the speed test app. Actual speeds should be good thru external speed test apps.
NG has been make aware of this issue.- Manny_BJul 27, 2021TutorHave your speeds been affected much seeing that you have a similar setup to mine?
After I performed a reset, as I mentioned the speeds semantically improved but plummeted to 20mb again on the independent speed app by ookla when I adjusted the settings on the admin page as I did before to my personal requirements.
What a mess this is