NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBK753 wifi 6 mesh running through an Arris DG3450, moving from Eero B010001 and strange issue
I just installed an Orbi Wifi 6 mesh to replace a mesh (or extender - Eero B010001) that I had installed and was renting from my internet service provider. My ISP is where my router (or gateway i th...
Its because the arris is a modem/router combo device. It causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
This is super helpful! Thank you for taking the time to help a total stranger 😁