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Orbi RBK753S - Devices keep disconnecting and reconnecting
I recently installed the Orbi RBK753S mesh system with one wireless satellite and one backhauled satellite and while my coverage and speeds have increased over my previous setup, I keep getting notif...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, and IPv6
Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Save settings and reboot the router and satellite(s).
Thanks for the response!
I'm on v3.2.18.1_1.4.14 and including the basement it's about 2450 square feet. I have Metronet Fiber for internet using a Nokia modem (ONT 3FE56389ABBG).
I have one satellite on each floor between the basement, main floor, and second floor on alternating corners of the house so they are at least 30 feet apart. Right now 2.4GHz is set to Auto while 5GHz is set to 48. I usually do not see any neighbor's WiFi networks, though they show up every once in a while but typically one if any.
I will try your suggestions, though I'm not certain what the implications are of some of these settings... ha!
Keep us posted...
I made the suggested changes last night before going to bed and it actually made matters significantly worse. Previously, this particular device may give me 1-2 notifications in the matter of 24 hours but just while I was asleep it lost connectivity 6 times. The behavior is the same with it reconnecting within about a minute. We have a WiFi baby monitor that also dropped connection 3 times overnight, which up until last night never had this issue. This August Front Door device is actually in a line of sight with one of the satellites so I know this is not an issue of signal.
randomtask wrote:Thanks for the response!
I have one satellite on each floor between the basement, main floor, and second floor on alternating corners of the house so they are at least 30 feet apart. Right now 2.4GHz is set to Auto while 5GHz is set to 48. I usually do not see any neighbor's WiFi networks, though they show up every once in a while but typically one if any.
I will try your suggestions, though I'm not certain what the implications are of some of these settings... ha!
Got around to actually reading more of the thread. So you have 1 router and 2 satellites in alternating corners per floor, but it COULD be that the signal from the router/satellites are strong enough to be confusing the devices (or themselves and passing the devices around amongst themselves).
Since the Orbi doesn't allow different network names, have you tried unplugging one of the satellites and placing them such that there is adequate signal between the devices and the router/remaining satellite (and of course between router and satellite) to see if the solves at least some of the drops?
Just a thought...