NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
njweb
Apr 15, 2021Luminary
Orbi RBK753S -
I have two issues with my Orbi RBK753S: I used the recommended 'online update' (as opposed to 'manual') method to successfully update my RBK753 router's firmware from V3.2.16.22 to V3.2.18.1 success...
njweb
Apr 15, 2021Luminary
FURRYe38 wrote:Did you power OFF the Orbi AX units for 30 seconds then back ON after the update?
A factory reset maybe needed as well.
I powered both satellites off for at least 30 seconds and the magenta rings finally disappeared; also devices are being routed to both satellites (not sure it is optimal yet, but will give time for things to stabilize).
But now, suddenly, the firmware version IS displayed for 'Satellite 1' (note - model number is still showing blank for that satellite), BUT it still shows the old firmware (3.2.16.22), yet says "No New Firmware Available"!!!
Argh!
I then tried to manually (again) update the firmware for that satellite but (although it is apprently able to connect to that satellite to confirm which firmware version it is on when I go to the main firmware check page on the Admin GUI), it won't connect to that satellite for the update itself:
"This site can’t be reached 192.168.x.x took too long to respond.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT
| Status: | |||||||||||||||
Model Name Device Name Current Firmware Version Status
| |||||||||||||||
FURRYe38
Apr 15, 2021Guru - Experienced User
Can you wire connect a PC to the RBS and access the RBS web page there?
Might give some time and check back later on this evening to see if the status changes.
- njwebApr 15, 2021Luminary
FURRYe38 wrote:Can you wire connect a PC to the RBS and access the RBS web page there?
Might give some time and check back later on this evening to see if the status changes.
Let me try that later.
In meantime, also concerned with speeds now. Can't reboot yet since wife is on a work call and I also don't like going offline for work too often either - will be joining another call shortly.
Will wait for a logical break and reboot again (and / or factory reset).