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Forum Discussion
njweb
Apr 15, 2021Luminary
Orbi RBK753S -
I have two issues with my Orbi RBK753S: I used the recommended 'online update' (as opposed to 'manual') method to successfully update my RBK753 router's firmware from V3.2.16.22 to V3.2.18.1 success...
FURRYe38
Apr 15, 2021Guru - Experienced User
Possible the RBRs status web page hasn't updated and either needs time or a reset will resolve it.
This just in:
njweb
Apr 15, 2021Luminary
FURRYe38 wrote:Possible the RBRs status web page hasn't updated and either needs time or a reset will resolve it.
This just in:
Thanks for all the replies.
I hope so... Fingers crossed.
If a factory reset does not do the trick, I will downgrade to 3.2.17.x and if that does not help at least for getting speed back to 440 - 450 Mbps (can live with blank model name and firmware display issues for the time being), I may try swapping it for a replacement unit to rule out bad hardware (although I doubt it is a hardware issue).
Am I the only one with these display issues (note - this was happening even when I was on 3.2.16.x)?
Recap of display issues for any new readers:
- blank 'model name' for one satellite
- 'current firmware version' for the same satellite was blank; it is now displayed but reflects an incorrect version number
Speed frankly is obviously the more concerning issue, but let me try a factory reset and walk through setup again...
PS: Speaking of initial setup, the mobile app was having issues on final detection step on Sunday; so after about an hour I figured it might be due to the app and not my set up. Sure enough, as soon as I switched to using my laptop via the webpage to set the Orbi up, it quickly worked fine so the app (Android version at least) has issues for setup (app does work once the Obi is configured)...
- njwebApr 15, 2021Luminary
Some GOOD news: after rebooting AGAIN, the display issues are mysteriously resolved!
Model Name Device Name Current Firmware Version Status Router RBR750 RBR750 V3.2.18.1 No New Firmware Available Satellite RBS750 Orbi Satellite-1 V3.2.18.1 No New Firmware Available Satellite RBS750 Orbi Satellite-2 V3.2.18.1 No New Firmware Available The bad news is that, despite the reboot, speed is not fully resolved.
With my ISP's server selected manually in Speedtest (for an apples to apples comparison), after the Orbi reboot (again) it is now much better, but still slower than it should be...
Edit - I rebooted my cable modem too for good measure.
No help.
Let me test an actual download...
- njwebApr 15, 2021Luminary
Update with a lot of good news:
Well, what a difference from a couple of hours ago. :)
1. Display issues resolved (as noted above).
2. After rebooting router and also rebooting cable modem for good measure, my "download speeds issue" might also be resolved (will monitor for rest of the day) - Rather than rely on using speedtest.net which seems to be having issues today in terms of speeds being underreported, even with my ISP's server, I decided to test an actual download and, while it does fluctuate quite a bit during the download, I am getting up to 450 Mbps which is what I have been seeing recently since first testing it Monday after getting my RBK753S and setting it up late Sunday night (ISP tier is officially 400 Mbps, but they always over provision).
Will keep an eye on it, but a lot happier than earlier today!!!
- FURRYe38Apr 15, 2021Guru - Experienced User
:smileywink: