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Forum Discussion
Orbi RBK753S AX4200 - Nest Thermostat Battery Drain
Installed new system a couple of weeks ago, and Nest thermostat keeps disconnecting from network due to battery drain. I had other ax and wifi 6 systems and never had this issue. Is there a fix in ...
Identical issue with my newly installed Orbi AX4200 system. I have 3 Nest Gen 3 Thermostats that have worked fine for the past 3-4 years on my Xfinity Gateway. Once I installed the Netgear Orbi AX4200 system, all three Nest Thermostats have experienced battery drain issues (not using a C wire on Thermostat) that results in them dropping Wifi connection. All three were connected via 5GHZ channel. I have since set up a separate wifi network using the older Xfinity Gateway’s 2.4GHZ channel with a different SSID to connect the 3 Nest Thermostats. All 3 Thermostats are again working fine. Running two different WiFi networks in my house is really not ideal, but is the only way I could get the Nest Thermostats working correctly. Would really like either Nest or Netgear to come up with a fix for this issue.
i have a nest thermostat Gen 3 that has worked for 1,5 years on google wifi router and erro router. this week iinstalled the orbi rbr750 ax4200. i am very plesed with the speed and stability of this router. However there is one major issue that i see many wiht this router having OFFLINE LowBattery. I just wanted to add my voice to the choir, I am very frustrated with this issue. This is not a cheap router and i would expect better support form netgear on this issue. Yes i have a ticket open. The only way i have been able to solve this issue was to connect my Google wifi as a stand alone connection for my nest thermostat. no more low battery issues.
The good news is i got this router form Costco and i will retrum it an try our a different Wifi 6 router if netgear cant get this issue fixed.