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Forum Discussion
Shadowgent
Aug 09, 2020Tutor
Orbi RBK753S AX4200 - Nest Thermostat Battery Drain
Installed new system a couple of weeks ago, and Nest thermostat keeps disconnecting from network due to battery drain. I had other ax and wifi 6 systems and never had this issue. Is there a fix in ...
Chris-Chapin
Jan 16, 2021Initiate
Identical issue with my newly installed Orbi AX4200 system. I have 3 Nest Gen 3 Thermostats that have worked fine for the past 3-4 years on my Xfinity Gateway. Once I installed the Netgear Orbi AX4200 system, all three Nest Thermostats have experienced battery drain issues (not using a C wire on Thermostat) that results in them dropping Wifi connection. All three were connected via 5GHZ channel. I have since set up a separate wifi network using the older Xfinity Gateway’s 2.4GHZ channel with a different SSID to connect the 3 Nest Thermostats. All 3 Thermostats are again working fine. Running two different WiFi networks in my house is really not ideal, but is the only way I could get the Nest Thermostats working correctly. Would really like either Nest or Netgear to come up with a fix for this issue.
Terry8166
Feb 09, 2021Aspirant
I used your suggestion, connected my old mesh router (google wifi using just one puck) problem solved. But not really. The kind of money i paid this should not be an issue.
- FURRYe38Feb 09, 2021Guru - Experienced User
V3.2.16.22
There is newer v12 FW available:
What is the distance between the RBR and RBS?
25 feet
This is too close between the RBR and RBS. 30 feet or more is needed.
What happens if you turn OFF the RBS and connect the NEST to the RBR while RBS is turned OFF?
Terry8166