NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NE1L
Jul 27, 2021Aspirant
Orbi RBK753S PS4, Hulu, iPhone WhatsApp and Phone Calls in general, iPad repeated disconnects
My previous router was the Deco M9 Plus. I needed a router that could support 1200mbps. I got the Orbi RBK753S off Costco. I installed without issues but for the last few days, I have been having con...
FURRYe38
Jul 27, 2021Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-since/td-p/2095781/jump-to/first-unread-message
- NE1LJul 27, 2021Aspirant
Hey again, you answered the previous post I made in the wrong community.
Size of the house is 3500 Sq Ft. It's a long split level house and it's on the older side built with thicker materials. The lights on the orbi were blue in the placing of it so I am assuming it is ok.
Channels for 2.4Ghz is 1 and 5Ghz being 48.
No Wifi neighbors and if there is one, its on a corner of a house that isn't used with 1 bar.
WMM already enabled.
Disabled Armor because port scans were a bit painful to deal to begin with, never had Circle to begin with.
I would like to hear a bit more details on 20/40MHz Coexistence and why it should be disabled? Also why is Short preamble better than Long (It is on auto right now)? Any particular reason why the CTS should be at 2347 (currently at 64)?
Thanks for the help.
- FURRYe38Jul 27, 2021Guru - Experienced User
NE1L wrote:Hey again, you answered the previous post I made in the wrong community.
Size of the house is 3500 Sq Ft. It's a long split level house and it's on the older side built with thicker materials. The lights on the orbi were blue in the placing of it so I am assuming it is ok.
Would be good to know actual approximate distance please. Having RBR and RBS too close to each other can cause problems.
Channels for 2.4Ghz is 1 and 5Ghz being 48.
No Wifi neighbors and if there is one, its on a corner of a house that isn't used with 1 bar.
WMM already enabled.
Disabled Armor because port scans were a bit painful to deal to begin with, never had Circle to begin with.
I would like to hear a bit more details on 20/40MHz Coexistence and why it should be disabled? Also why is Short preamble better than Long (It is on auto right now)? Any particular reason why the CTS should be at 2347 (currently at 64)?
Most newer devices can use 40Mhz and since you don't have any nieghbors, you don't have to use 20Mhz so forcing 40Mhz will help devices perform a bit better. We've seen some odd problems with CTS set to 64. Historically CTS has always been 2347, however on Orbi AX has now chosen to set 64. I had been using 64 as well however after having problems with one of my NEST controllers, after getting CTS to 2347, its now working way better than before.
- NE1LJul 28, 2021AspirantI would 75-100 feet to the first satellite going through 1-2 walls. Maybe, 150-200 feet to the second satellite going through maybe 3-5 walls. Since the house is long, it's router, satellite, satellite. Not satellite, router, satellite orbit system.
I changed the CTS for both to 2347. I was a bit unsure how to force 40MHz though. I just unchecked the coexistence box.