NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bremmerd
Sep 03, 2020Aspirant
Orbi RBK753S Upload speed
I just got the RBK753S system. I'm on Verizon Fios with 1gb down/up speed. With my new Orbi router, I am getting over 900 down and 900 up when tested at the router. But when I test on my iPhone 11...
bremmerd
Sep 03, 2020Aspirant
The only way I can connect directly to the Orbi router is with an older computer (10/100 ethernet?) and I am getting in the 90s for both download and upload. Still higher than the 40s that I am getting over wifi for upload speed.
Firmware is 3.2.16.6_1.4.4. I thought that was the latest.
I don't have a dedicated modem. I am connected directly to the Verizon ONT via etherhent cable run from ONT to the Orbi router. I'm not sure how to figure out which ONT I have (but it's wall mounted and internior, for what it's worth). I could be wrong but I didn't think it was a double NAT issue beucase I thought the Verizon ONT just sends out the internet signal like a modem, but maybe I'm misunderstanding how that works. Is it different from ONT to ONT?
When I use WiFi sweetspots, I am getting around 400 download speed. I can't figure out how to use that to check upload speeds - is that possible?
FURRYe38
Sep 03, 2020Guru
Has a factory reset and setup from scratch been performed since last FW update?
Ok on the ONT. Just making sure there isnt any NAT here. :smileywink:
Wifi sweet spots check the connection rate between the phone and the RBR only. This rate is the connetion rate, like a water pipe connected to a water hose. The bigger the pipe the better, however 400Mbps is kind of low for a newer generation iphone connecting to the RBR.
I believe the iphone should be seeing 1300Mpbs or better.
Does the RBRs web page show the frequency of the phone? Should 5G for 5Ghz.
Not sure if these will help however try disabling AX mode on the RBR,
Try changing CTS to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings
Do you have Armor enabled?
- bremmerdSep 03, 2020Aspirant
I believe the software brought the firmware up to the latest version before any of the setup steps were performed during the initial set-up. I can factory reset the router if that might help. I assume I can use the same SSID/password as my current setup so I don't need to redo my 40 devices that I just put on the new network the other day?
Interesting about sweetspot. Yes, I am connected to the router via 5Ghz. When I go within 3 feet from the router i can get it into the 500s but I never got higher than 600.
How do I disable AX mode?
I just changed CTS to 2347, but it does not seem to make a difference.
Yes, Armor is turned ON.
- FURRYe38Sep 03, 2020Guru
Yes lets try a reset and setup from scratch. You can always use the same SSID name and PW.
Lets try the setup and not enable Armor this time.
AX mode is under Basic/Wireless settings.
- bremmerdSep 04, 2020Aspirant
I reset everything. It automatically installed armor - I don't think it gave me any option.
Similar speeds as to before. Any ideas?