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Forum Discussion

RussRS's avatar
RussRS
Tutor
May 24, 2021

ORBI RBK753S

Hello, I have had the tri band router and 2 satellites for a month now.  No issues the first three weeks, but this week, my internet connection started to drop once a day for about 5 minutes each day...
RussRS's avatar
RussRS
Tutor
May 24, 2021

Found it:  Model: ONT1000G14

 

Thanks,

Russ

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 24, 2021

Ok, thank you.

 

Also, "-First satellite is on the next floor up, right above the router, so 10 feet with a floor inbetween."

This RBS is too close the the RBR. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. 

  • RussRS's avatar
    RussRS
    Tutor
    May 24, 2021

    I will move the satellite today and see if that helps.

     

    Thanks,

    Russ

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 24, 2021

      Let us know how it goes...

      • RussRS's avatar
        RussRS
        Tutor
        May 25, 2021

        No disconnection for about 30 hours so far.  Rebooting ISP router, moving satellites 30 feet away, turning off armor protection seems to have fixed the problem.

         

        Thanks,

        Russel