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Forum Discussion
Orbi RBK850 - Devices randomly disconnect and losing internet, RBS no longer connects Flashing White
Hi,
I am reaching out as I have been reading through the community pages and looks like you have found the solution to my problem.
I have a RBR850 setup, with the router and satellite. I ...
Update, I was able to factory reset and update my RBR to firmware version V4.6.8.2.. it now shows up on the orbi management tool, but displaying "disconnected"
Can someone please advise what STABLE version on the RBK850 mesh we should be using? Looks like my RBR has been stable running version V4.6.3.16_2.0.51... but then the satellite can't be part of the mesh..
Quite frankly I am VERY disappointed with this expensive mesh system and am at the point of throwing all out and go about giving netgea horrible reviews for such a trash system.
Tried opening a case with them, it's been 2 days and no one has contacted me.
What shows as disconnected?
There a screen capture of what your seeing?
Make sure the RBS are on same version of FW as the RBR.
Orbi satellite did show as disconnected on my Management GUI - attached devices section.
Current state: Factory reset, I have the satellite hard-wired into my RBR, pulls IP 192.168.1.8. I have a constant ping running to it upon boot, I get replies. I try to access its GUI to check firmware version and possibly update it. Looks like WEB GUI gets blocked and then device becomes unreachable through ping and I can never access the Satellite's GUI.
Picture of what it looks like in the Orbi Web Management attached.
Thanks
Try removing the sat via the RBR GUI (as in your screenshot) and then add it back in. If that doesn't work, search the forums for a link to the previous RBS firmware (v 4.6.3.16) and downgrade your system to that version. Be certain to install the firmware on the RBS first! Good Luck!
