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Forum Discussion
ricardo77
Jun 02, 2022Aspirant
Orbi RBK850 - Devices randomly disconnect and losing internet, RBS no longer connects Flashing White
Hi,
I am reaching out as I have been reading through the community pages and looks like you have found the solution to my problem.
I have a RBR850 setup, with the router and satellite. I ...
FURRYe38
Jun 02, 2022Guru - Experienced User
What shows as disconnected?
There a screen capture of what your seeing?
Make sure the RBS are on same version of FW as the RBR.
ricardo77
Jun 03, 2022Aspirant
Orbi satellite did show as disconnected on my Management GUI - attached devices section.
Current state: Factory reset, I have the satellite hard-wired into my RBR, pulls IP 192.168.1.8. I have a constant ping running to it upon boot, I get replies. I try to access its GUI to check firmware version and possibly update it. Looks like WEB GUI gets blocked and then device becomes unreachable through ping and I can never access the Satellite's GUI.
Picture of what it looks like in the Orbi Web Management attached.
Thanks
- tucsonticoJun 05, 2022Virtuoso
Try removing the sat via the RBR GUI (as in your screenshot) and then add it back in. If that doesn't work, search the forums for a link to the previous RBS firmware (v 4.6.3.16) and downgrade your system to that version. Be certain to install the firmware on the RBS first! Good Luck!