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Forum Discussion
LucGov
Sep 21, 2021Star
ORBI RBK850 keeps disconnecting with ISP after firmware update V4.6.3.16
ORBI RBK853 WIFI keeps disconnecting with ISP after firmware update V4.6.3.16
FURRYe38
Sep 21, 2021Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
LucGov
Sep 28, 2021Star
Yes, I did a power up several times of my ORBI 853. Also power down/up of the provider modem/bridge.
II even did a roll-back of the software to version V4.6.3.9, but that doens't make a change.
The system worked perfect before this FW upgrade.
Any news from the Netgear helpdesk about a fix ?
- FURRYe38Sep 28, 2021Guru - Experienced User
What happens if you leave the RBR and RBS turned OFF over night then back on first thing in the morning?
Were seeing others post that leaving the Orbi units unplugged for several hours is helping to correct problems seen.
No time frame on when fw new is forth coming. NG doesn't post this.
- LucGovSep 29, 2021Star
Hi, doesn't make a difference. Made a roll-back to V3, but in moments ORBI was re-loading the lastest FW V4. I guess every owner of a ORBI 850 should be in trouble now ?
- FURRYe38Sep 29, 2021Guru - Experienced User
Have to roll back to v10 then do this to stop the updates from happening: