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Forum Discussion
PeterHK
Sep 09, 2020Guide
Orbi RBK850 Speedtest Not Working
I have RBK850 with three RBS850 satellites and after one day the Speedtest on the Orbi App and on the QoS setup on the Orbi Web interface have not worked. When I try to run the speedtest I keep reci...
FURRYe38
Sep 09, 2020Guru - Experienced User
Please post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Be to to compare speed results with Ooklas installable speed test app on a wired PC or laptop.
Thank you.
PeterHK wrote:I have RBK850 with three RBS850 satellites and after one day the Speedtest on the Orbi App and on the QoS setup on the Orbi Web interface have not worked.
When I try to run the speedtest I keep recieving a message 'Connection Failed", although the sysetm is working normally.
I have been in contact with Netgear support several times and they have been telling me for two weeks that it is a known issue and will be resolved within 1-2 days....
Does anyone else have the same issue?
Fritzsche0529
Sep 12, 2020Apprentice
Yes, I'm having the same problem. I have an RBR750 with 2 satellites. Like you, mine worked at first, then after a few days, I started getting the connection failed error. I also contacted Netgear, but they did not say this was a known error when I called. I still have the problem.