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Forum Discussion
Orbi RBK850 Speedtest Not Working
I have RBK850 with three RBS850 satellites and after one day the Speedtest on the Orbi App and on the QoS setup on the Orbi Web interface have not worked. When I try to run the speedtest I keep reci...
Orbi app 2.6.2.9
Orbi firmware V3.2.16.6
iOS 13.7
I have the same problem on my RBR850. The app, router and iOS versions are all the latest levels. I’ve deleted the app and reinstalled. Still no speed test capability. My ISP is Charter at 1Gig speed. All else is fine. The speedtest worked from March through about August time frame. I think the router did a firmware update just about then. I’ve called netgear support. They were useless.
Please make contact with NG forum moderator about this. Maybe something on there side of the fence regarding this that they need to address. In meantime, you can use Ooklas installable speedtest app to check speeds.
Cshartma wrote:
I have the same problem on my RBR850. The app, router and iOS versions are all the latest levels. I’ve deleted the app and reinstalled. Still no speed test capability. My ISP is Charter at 1Gig speed. All else is fine. The speedtest worked from March through about August time frame. I think the router did a firmware update just about then. I’ve called netgear support. They were useless.I am pretty sure this is a Netgear server-side issue. My speedtest also stopped working -- shows the results from a speedtest back in July and wont renew.
Have current firmware and nothing has changed - so I suspect this has to do with Netgear resources outside of the LAN.
The remainder of the RBR850 appears to be working well -- even logs.
