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Forum Discussion

Aspirant

Dec 18, 2021

Solved

Orbi RBK852 4.6.3.16 broken (Solved)

This topic is only for the Netgear Orbi RBK852 / RBK853 / RBK854 / RBR850 Introduction: I bought my Netgear Orbi RBK852 last year. It's work fine and I am happy with that until they release 4.6...

FarmerBob1
Dec 19, 2021
Especially with Netgear, always do a "Pin Hole Reset" after a "New Version Update" and input the operational information by hand. NEVER use a Backup File. Especially across different versions.

Guru - Experienced User

Dec 18, 2021

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you

ChrisBoer
Guide
Dec 18, 2021
I got V4.6.6.11_2.1.4T1 from the customer desk for RBK850 and this also works perfectly for 3 days now.

I also heared they are working on an new generic firmware version which would also be ready within weeks.
- Rads
  Tutor
  Dec 18, 2021
  That isn't my experience with V4.6.6.11_2.1.4T1, System is still tragically unreliable. With this firmware my router appearsto be doing a soft reset several times a day and WiFi still drops several times daily.
  
  Glad (envious) that it seems to be working for you.
  
  ChrisBoer wrote:
  I got V4.6.6.11_2.1.4T1 from the customer desk for RBK850 and this also works perfectly for 3 days now.
  
  I also heared they are working on an new generic firmware version which would also be ready within weeks.
  - Ryan4332
    Aspirant
    Dec 19, 2021
    Um. I think you need to do the hard reset after the firmware update. Use that pin hole to reset your router. I don't really know is there any difference between the soft reset or hard reset. But hard reset work on me. So try to hard reset after you install firmware
- NGSvensk
  Apprentice
  Dec 27, 2021
  I updated to V4.6.6.11 and did not do a factory reset and so far so good!
  - FURRYe38
    Guru - Experienced User
    Dec 27, 2021
    I presume you got this from NG support?
    
    How long has the system been running with it loaded?
    
    NGSvensk wrote:
    
    I updated to V4.6.6.11 and did not do a factory reset and so far so good!