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Orbi RBK852 4.6.3.16 broken (Solved)
This topic is only for the Netgear Orbi RBK852 / RBK853 / RBK854 / RBR850 Introduction: I bought my Netgear Orbi RBK852 last year. It's work fine and I am happy with that until they release 4.6...
- Especially with Netgear, always do a "Pin Hole Reset" after a "New Version Update" and input the operational information by hand. NEVER use a Backup File. Especially across different versions.
I did not do a factory reset but will likely do it on the weekend.
I would. Let us know.
One problem came up-- we have a ATA that I had set up through the Orbi. =>Modem -Orbi-ATA.
Since the latest firmsware we had internet connection to the ATA but it could not register. Put the ATA IP address on DMZ as a test and still it could not register. Opened IP Phone port- still it could not register.
Now I am going Modem -ATA - Orbi and all is good.
Not sure why ATA could not register through this latest firmware.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
NGSvensk wrote:
One problem came up-- we have a ATA that I had set up through the Orbi. =>Modem -Orbi-ATA.
Since the latest firmsware we had internet connection to the ATA but it could not register. Put the ATA IP address on DMZ as a test and still it could not register. Opened IP Phone port- still it could not register.
Now I am going Modem -ATA - Orbi and all is good.
Not sure why ATA could not register through this latest firmware.
I have a Hitron 32x8, however I finally had he time to do a factory reset and set up the router and the satelite. Kind of weird but the ATA works again plugged in direct to the router Modem -Orbi-ATA.
I know it has been said before,,, factory reset does correct some issues..moving forward I will do a factory reset after firmware updates
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
NGSvensk wrote:
I have a Hitron 32x8, however I finally had he time to do a factory reset and set up the router and the satelite. Kind of weird but the ATA works again plugged in direct to the router Modem -Orbi-ATA.
I know it has been said before,,, factory reset does correct some issues..moving forward I will do a factory reset after firmware updates
Factory reset done this weekend. It fixed the connection to the ATA and the 5Ghz I was having. Moving forward I will be doing factory resets after a firmware update.
Normally you shouldn't have to do a reset after a FW update.
Normally I load FW on the RBS first, then RBR lastly. Wait for all to be back at ready.
Power OFF the ISP Modem, RBR and RBS for 1 minute or more, then back ON with the modem then RBR and wait for ready, then RBS.
All devices should re-connect.
Should be the process. Though a reset maybe needed if problems are found after a FW update.