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Forum Discussion
FrancescoBo
Sep 25, 2021Star
Orbi RBK852 4.6.3.16 broken, WiFi drops every 15 seconds, autoupdate can't be stopped
Hi I write this in a very distressed and disgusted, appalled state that a company like Netgear thinks releasing a firmware update that wrecks your home internet is acceptable. Today everything from ...
FrancescoBo
Sep 25, 2021Star
Looked at the Watchguard firewall logs to see where the Orbi was reaching out for firmware updates and found up.netgear.com
I've blocked that on the firewall and automatic updates are now failing. Problem solved.
Netgear, you are a disgrace and a joke. I am ashamed to have a Netgear product in my home and I will strenuosly advice everyone I speak to and or who asks me to stay away from Netgear. You are garbage.
Finally, I spent a little over an hour with support - the lady was fine, though undertrained. They acknowledged this is a known issue and that a new release was coming.
I am steering clear.
Good luck and pray.