NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBK852 and AX Features - What do those features do?
I've just installed a new RBK852 router and have had issues connecting my PC laptop to it via wifi. I found that if I disable the AX features on the router, I am able to see the Orbi network on my l...
Using the website admin page (http://orbilogin.com/start.htm), go to Advanced... Advanced... Wireless Settings. Change CTS/RTS Thresholds for both 2.4Ghz and 5Ghz to 2347.
The default is much lower than what other Netgear devices have used so they've been recommending 2347. It fixes a lot of wifi compatibility issues with various devices. I've found that this fix is the only thing I needed, e.g., I can leave AX enabled for the benefit of devices with wifi 6.
Thank you for the suggestion! I tried that but my PC still can only pick up the network when the AX feature is disabled. It was worth a try though
What is the mfr and model # of the PC and the PC wireless adapter install in this PC?
https://ark.intel.com/content/www/us/en/ark/products/94150/intel-dual-band-wireless-ac-8265.html
This adapter is about 4 years old. Possible there maybe some incompatibility...
I have a D-Link DWA-192 USB adapter that works well with Orbi AX when AX enable.
If updating drivers doesn't work, then you may need to contact NG support and have them review debug logs...
rayraysf wrote:Thank you for the suggestion! I tried that but my PC still can only pick up the network when the AX feature is disabled. It was worth a try though