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Forum Discussion
rayraysf
May 09, 2020Guide
Orbi RBK852 and AX Features - What do those features do?
I've just installed a new RBK852 router and have had issues connecting my PC laptop to it via wifi. I found that if I disable the AX features on the router, I am able to see the Orbi network on my l...
Balticblond
Jul 01, 2020Initiate
One of my housemates ahd the same problem after we installed the Netgear Orbi RBS753 Mesh Wifi 6 system from Costco. Her laptop couldn't see the network.
Turns out there are a few models of Intel Wifi Network Adapters that don't play well when "AX Features" are enabled-- Here are the models from the post:
"...If your Windows device is not detecting your AX router’s wireless network, you might have an older Intel (R) wireless network adapter (some older Intel adapters include: Intel Dual Band Wireless AC-3160, AC-3165, AC-7260, AC-7265 and AC-8260)..."
My housemate has an Intel AC-7265. Once AX was disabled, like you, it worked fine.
Disabling apparently isn't an issue unless you already have started using Wifi-6 devices. Obviously eventually we all well, so this becomes more important in coming days, as there's no point in spending the big bucks for the AX system if we can't use it "enabled".
Vic
MY SYSTEM:
Netgear Orbi RBS753 AX4200: Router (RBR750) plus 3 Satelllites (RBS750),
Firmware Version V3.2.15.25_1.3.15
FURRYe38
Jul 02, 2020Guru - Experienced User
Also try CTS value from 64 to 2347 and AX enabled.
Balticblond wrote:
One of my housemates ahd the same problem after we installed the Netgear Orbi RBS753 Mesh Wifi 6 system from Costco. Her laptop couldn't see the network.
Turns out there are a few models of Intel Wifi Network Adapters that don't play well when "AX Features" are enabled-- Here are the models from the post:
"...If your Windows device is not detecting your AX router’s wireless network, you might have an older Intel (R) wireless network adapter (some older Intel adapters include: Intel Dual Band Wireless AC-3160, AC-3165, AC-7260, AC-7265 and AC-8260)..."
My housemate has an Intel AC-7265. Once AX was disabled, like you, it worked fine.
Disabling apparently isn't an issue unless you already have started using Wifi-6 devices. Obviously eventually we all well, so this becomes more important in coming days, as there's no point in spending the big bucks for the AX system if we can't use it "enabled".
Vic
MY SYSTEM:
Netgear Orbi RBS753 AX4200: Router (RBR750) plus 3 Satelllites (RBS750),
Firmware Version V3.2.15.25_1.3.15