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Forum Discussion
marero
Jul 22, 2022Aspirant
Orbi RBK852 and satellites- service keeps dropping
Hello- I have an Orbi RBK852 with three wired satellites (we just moved into an old house with insanely thick stone walls that was blocking the signal when we tried to use them as wireless, and I nee...
FURRYe38
Jul 22, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
How are the RBS connected to the RBR via ethernet? Directly to the back of the RBR or is there a LAN switch in between them?
What CAT# lan cable are you using? CAT6 is recommended.