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Forum Discussion
Orbi RBK852 and satellites- service keeps dropping
Hello- I have an Orbi RBK852 with three wired satellites (we just moved into an old house with insanely thick stone walls that was blocking the signal when we tried to use them as wireless, and I nee...
Current firmware version is V4.6.8.2.
I just have the Orbi router connected directly to the FIOS cable. When I called Verizon they said not to connect two routers because it would confuse the service (?)
The house is 3000 sq feet but with very thick stone walls which is why I connected the RBR with the 3 RBS (directly, no LAN switc h.
Using CAT6 cables for every connection.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop