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Forum Discussion
Retired_Member
Dec 17, 2019Orbi RBK852-EUS Multiple connectivity issues and high latency
I’ve recently purchased Orbi Wi-Fi 6 and my network has became a complete disaster. The issues I’m experiencing are related to: 1) Logitech Circle 2 Wireless unable to connect; 2) High latency due...
- Retired_MemberDec 18, 2019I fixed it.
Orbi doesn’t allow Netflix and Prime video. But if I set it as AP and use another router as DHCP it works fine.
FURRYe38
Dec 17, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
WPA3 is still being worked on. There is current known problems with mixed mode WPA3 and WPA2 which caused NG to remove the mixed mode setting. So for now, leave WPA2 and AES enabled. NG is working on this.
Retired_Member
Dec 17, 2019Hi,
Thank you for your reply.
Both router and satellite are on firmware 3.2.8.5.
The ISP modem is an Openreach fibre modem model V-Focus V-2Fub/r Rev B.
My home is about 2000 sq feet. The distance between router and satellite is approximately 16 feet.
2.4GHz is set to auto and 5GHz is on channel 36. There are 2 networks nearby.
IPv6 is disabled. 20/40Mhz is currently enabled. I'll disable it and I'll let you know how it goes.