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Forum Discussion
Retired_Member
Dec 17, 2019Orbi RBK852-EUS Multiple connectivity issues and high latency
I’ve recently purchased Orbi Wi-Fi 6 and my network has became a complete disaster. The issues I’m experiencing are related to: 1) Logitech Circle 2 Wireless unable to connect; 2) High latency due...
- Retired_MemberDec 18, 2019I fixed it.
Orbi doesn’t allow Netflix and Prime video. But if I set it as AP and use another router as DHCP it works fine.
Retired_Member
Dec 18, 2019I fixed it.
Orbi doesn’t allow Netflix and Prime video. But if I set it as AP and use another router as DHCP it works fine.
Orbi doesn’t allow Netflix and Prime video. But if I set it as AP and use another router as DHCP it works fine.
Redlightning88
Dec 19, 2019Tutor
I'm not sure what you mean by this. I've had three sets of Orbi routers (50/Pro/AX) and all of them have no problems with any streaming service, appleTV, etc... Sounds more like a router/modem issue.
Retired_Member wrote:
I fixed it.
Orbi doesn’t allow Netflix and Prime video. But if I set it as AP and use another router as DHCP it works fine.
- Retired_MemberDec 19, 2019
Refer to previous posts. Different countries, different router, different setup, identical issue. Orbi NAT block all the streaming services. If you bypass the NAT by setting it to AP mode, all works fine.
- FURRYe38Dec 19, 2019Guru - Experienced User
This is a modem/router issue to start with. Most of these ATT gateway modems seem to induce problems with Orbi AX and the prior Orib AC models as well.
https://community.netgear.com/t5/Orbi/Installing-Orbi-behind-ATT-Pace-5268AC-gateway/td-p/1234191
https://community.netgear.com/t5/Orbi/Netgear-Orbi-and-ATT-Pace-5268-Router/m-p/1786833/highlight/true#M68004
Modem FW may have broke good speeds between the modem and Orbi in router mode:
https://community.netgear.com/t5/Orbi/RBK50-Speed-Throttling-Wired-and-Wireless/td-p/1673291/jump-to/first-unread-message
https://community.netgear.com/t5/Orbi/How-I-fixed-our-intermittent-internet-connectivity-problems-with/td-p/1688722/jump-to/first-unread-message
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1676934/highlight/true#M47457I'm still curious to know and find ot if the user said his ISP was going to replace his PACE model modem with something newer and supposibly better working then see if the Orbi AX router will operate in router modem with in the new modems DMZ or IP Passthru. This will be needed to run the RBR in router mode. Unless the newer modem can be fully bridged.
Look like the newer modem solved his issues:
I don't have ATT nor use a PACE modem. Cable modem here, CM1100. Have not see any of these issues with my Orbi AX or AC models. They are both currently online, both connected the CM1100 modem on a 1Gb service line.
Redlightning88 wrote:I'm not sure what you mean by this. I've had three sets of Orbi routers (50/Pro/AX) and all of them have no problems with any streaming service, appleTV, etc... Sounds more like a router/modem issue.
Retired_Member wrote:
I fixed it.
Orbi doesn’t allow Netflix and Prime video. But if I set it as AP and use another router as DHCP it works fine. - Redlightning88Dec 19, 2019Tutor
Yeah, I was replying mid-stream instead of going through the entire thread. But I've used three different Orbi routers (AC/Pro/AX) with 3 different modems in three different locations/states with three different ISPs and all in Router mode and streaming has never been a problem. I don't use the ISP junk, I just buy my own (various surfboards) and our streaming is fast and stable. Really does seem like a particular issue with Orbi and a particular modem or modem chipset, if not some weird ISP setting in the modems they provide. I know that this isn't helpful. Just curious.
I am having the problem with the AX since installation this weekend where once a day the whole mess just gives up the ghost. iPad, iPhone, Note 10, all the nest cams and hubs and all other wireless devices are kicked off and the wifi signal disappears. If I try to log back in, I'm told that my wifi password is incorrect. Nothing fixes it but a reboot. Then everything connects great and I'm flying along at twice the speed of my Pro until the next day when it happens again (usually at 3 or 4 in the am). Thought they solved this nonsense with the prior models some time ago.
Retired_Member wrote:Refer to previous posts. Different countries, different router, different setup, identical issue. Orbi NAT block all the streaming services. If you bypass the NAT by setting it to AP mode, all works fine.
- FURRYe38Dec 19, 2019Guru - Experienced User
Some ISPs like ATT don't allow or offer BYOM. There services required the use of ISP HW. Looks like the upgrade to a 210 model gateway has solved this for the one user. Hopefully will be helpful for users with these PACE modems. Need to get into something newer. DMZ or IP pass thru is needed for these gateway modems. Having to routers on the same line can be problematic. Been like this for a long time now.
Redlightning88 wrote:Yeah, I was replying mid-stream instead of going through the entire thread. But I've used three different Orbi routers (AC/Pro/AX) with 3 different modems in three different locations/states with three different ISPs and all in Router mode and streaming has never been a problem. I don't use the ISP junk, I just buy my own (various surfboards) and our streaming is fast and stable. Really does seem like a particular issue with Orbi and a particular modem or modem chipset, if not some weird ISP setting in the modems they provide. I know that this isn't helpful. Just curious.