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Orbi Rbk852 system very slow wifi speeds
So would love some help to hopefully get my speeds where they should be. I received in the mail last friday my system (orbi wifi 6 rbk852 system) I recently switched from the linksys velop system to...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using?
Any Wifi Neighbors near by? If so, how many?
Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
What model iPhone do you have?
Use WiFi sweet spots app on the phone to check the connection rate of the phone while near by and connected to the main RBR unit.
Im not sure the manufacture of the ONT. if theres a place to find it please let me know. Its not a Modem like you would get with cox/spectrum that sits inside the house with a coaxial hooked up to it. I have verizon for internet only so its a grey box on the outside of the house that says "verizon" on the outside where the fiberoptic cable comes from the street and then enters the house via ethernet cable jack in my wall that is hooked directly into the back of the Orbi. On wifi speet spots I average 50-70MBPS sometimes dropping as low as 15-30MBPS if I go farther away. I have an Iphone 11 pro phone so it should have wifi 6 capabilities. Guestimate on the distance between the two orbis is 25-30 feet maybe a bit farther. But the speed is consistant whether on the first or second floor its just consistantly slow.
2.4 GHZ is on auto 5 GHZ is on 36. Changed it from channel 40 with no difference. Havent tried any others.
RTS Values were on (default?) 64 for both 2.4 and 5ghz have changed them to 2347 and will see if that improves anything. I do have a house on either side of me that im sure both use wifi. Not sure how to ever change that haha. Thanks!
Look for any stickers or case branding. Might ask the ISP about this to see if there system as a built in router or not. If not, then your ok here.
FURRYe38 wrote:Look for any stickers or case branding. Might ask the ISP about this to see if there system as a built in router or not. If not, then your ok here.
Ok will look for stickers. I can tell you the ONT that i have doesnt provide wifi. Again this is outside the house not anything inside the property. IN my old house I had Fios TV as well and they had to have their interior router in to provide TV via coaxials and ethernet for internet and it would broadcast its own wifi that you would have to turn off in the settings. In this house since I no longer use fios for TV and just use it for internet, the only wifi being broadcasted is from my own system (the Orbi RBK). As the interior box is no longer needed for TV purposes. At this point i wonder if I have a defective Orbi system.
Might try v11.2 FW as well...