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Forum Discussion
Solved
Orbi RBK852 will not connect to the Internet
I started another thread a few days ago but I wanted to start again as I have now been on the chat support and phone to netgear for over five hours total. So Here is the story. I currently own a Nig...
Thats all. LOL. Glad someone figured it out.
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. :smileywink:
Actually the solution was simple
The imbiciles at EE gave me the user name and password to but into the PPPoE section but conveniently forgot to say that after the username I should also add FS
I went onto the EE community yesterday and some one there asked me how my user name looked and when i told him he immediately said that they should have told me about adding the FS
Anyway of course it now works perfectly
I have emailed EE today to complain aboput the two people who both gave me incomplete information
so thank you for your input. It wasn't a netgear issue after all
so five hours on the help line to Netgear was a total waste of everyone's time
Thats all. LOL. Glad someone figured it out.
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. :smileywink: