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Forum Discussion
Orbi RBK853 - no way to turn off the 5Ghz wifi band? Can't get smart home devices connected.
EDIT: Just so everyone knows before responding, I've gone to the Advance tab > to Advanced > Wireless settings which is where the option would normally lie for disabling a broadcast. It's not there. ...
Did everything you said, the WeMo app would either crash or it would say that it cannot connect to the WeMo dimmer. At this point I'm either gonna send the WeMo switches back or wait for a firmware update. I'm not gonna switch out the router, I just hope they update it sooner with the ability to turn off 5Ghz. Such a standard feature that is missing.
I think 5GHz band and mesh system are unrelated. I have several devices that don't like mesh systems, and it's because they see more than one 2.4GHz radio with the same SSID, and the firmware can't handle that. These are 2.4GHz devices, so they aren't bothered by the 5GHz - they don't even receive it.
Turning off AX mode helped with some devices. Others would connect with the satellites turned off, so there was only a single broadcast of the SSID, but later they would have trouble again. Some worked after I downloaded the latest firmware.
Thanks for the reply.
I've turned off both satellites, turned down the 5ghz band to 25% (since you can't turn it off yet for the RBK853), tried walking far away from my router, turned off my phone's wifi, reconnected and verified via the Orbi app that I was on the 2.4ghz band, went through the WeMo setup and once I get to the part after making sure the switch works, the app tries to reconnect to my wifi and fails the setup process, or the app crashes, or it times out. I've done everything their service techs have walked me through and more.
I definitely think it's a WeMo issue that they need to fix so I'm just gonna hang tight until they push out an update for the app.
I'd make contact with WeMo and let them know what your seeing at least. Give this this same info.
Good Luck
