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Forum Discussion
coolmoss
Oct 07, 2020Aspirant
Orbi RBK853 Second Satellite unable to work using ethernet backhaul
I am now using ethernet wired connection only for one Satellite because I can never get the other satellite to work. Setup would have been star topology (if it works). Firmware: V3.2.16.6_1.4.4...
FURRYe38
Oct 16, 2020Guru - Experienced User
So if you take both RBS to the same room as the RBR and ethernet connect them behind the RBR, do they appear in the RBRs web page correctly as wire connected?
coolmoss
Oct 16, 2020Aspirant
I don't have to take it to the same room, because when connected to LAN to the data point (2nd floor), RBS (2nd floor) did show wired connection to RBR (without LAN it just shows wireless).
- FURRYe38Oct 16, 2020Guru - Experienced User
You need to test them both in the same room at the same time while ethernet connected to the back of the RBR. Were looking to rule out your remote connection areas here.
If both connected to the RBR while in the same room still shows the problem, then you'll need to either return the system you have or contact NG support and ask about an RMA.
- coolmossOct 17, 2020Aspirant
Thanks so much for the help thus far.
I really don't think it is the RBS because I have tested them individually and I could replicate the problem. I have also tested them at different location and each time the problem only happens when two are connected to LAN.
Data point is also not an issue, I have 2 data points so I can test both units at the same time. I have used these data points before directly plugged into my laptop, so I know for sure they are working
Unless you are saying RBR is the problem when connected to both (and it cannot support that).
One question beore I do this test, if both RBS are in the same room, how do I know whether the RBS is working, since they both share the same SSID?
- FURRYe38Oct 17, 2020Guru - Experienced User
When you connect BOTH RBS to the back of the RBR, have the RBRs web page open to the connected devices page. Check the connection status there. If the RBR and RBS and cables inbetween are working, then BOTH RBS connection rates will show wired.