Orbi RBKE 963B - slow wired connection - running out of ideas.

What is the Mfr and model# of the Internet Service Providers ONT the NG router is connected too?

Has Armor or any SPC been enabled by chance on the RBR? 

---

changelingo wrote:

Fiber connection (1gbit up/down) -> Cat6 -> 963 router -> Cat6 & Cat7 cables to 2 PC's using the 2.5gbit LAN + LAN 2 

 

Satellites working just fine, solid 6-700mbit up/down with no issues what so ever.

Wired connection throttles / stalls at 250mbit down and 4-500mbit up both regardless of which LAN port or cable I use. Tried all variations. Sometimes it's also the other way around. Just hit 350 down and only 150 up so it's far from consistent. (No other devices connected during tests).

 

Connecting either PC (win 10- no option to upgrade to win11) directly to fiber modem provides expected 1gbit speeds up/down - regardless of the three cables I've tried.

Tried with and without satellites connected, tried factory reset and a number of firmware versions.

 

Running speedtest directly from router GUI provides the 1gbit down/up - so there's good speeds coming TO the router at least...

 

This tells me it can't be NIC settings or cables. I'm running out of options here...

Hoping for something else to try, or should I just give up and open a ticket ...?

 

Thanks!

 

 

---